Safety & Security
Micro-crisis Management
Staff who deal with the public face difficult situations every day. BLC trains company teams throughout Ticino to handle them: without panic, without mistakes, without harm.
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Our courses
Four specialised programmes
Micro-crisis management in the workplace
Practical techniques to prevent and manage escalating conflict situations in a professional setting. For all staff who deal with the public.
Handling a robbery
Behavioural protocols for reacting correctly during and after a robbery. How to protect your own safety and that of your colleagues.
Travel Risk Management
Managing risks for staff travelling for work. Personal safety, preventive behaviour and emergency procedures abroad.
Anti-aggression course for women
Self-protection techniques designed specifically for women professionals. Risk awareness and practical responses in dangerous situations.
Who BLC trains
Every sector has its own risks. We know yours.
Large-scale retail
Healthcare staff
Public and private transport
Public services and administration
Banks and financial institutions
Accommodation and hospitality
FAQ
Frequently asked questions
More from the blog
Two guides to understand a company's responsibilities and the principles of de-escalation.
Want to train your team?
Courses are delivered on site at your company or in our premises in Coldrerio. Request a personalised quote.