Blog
Insights from the BLC world
Languages, generative AI, micro-crisis management, accounting and career guidance — practical ideas from our instructors and consultants.
Micro-crisis
Violence and aggression in the workplace: what employers must do in Switzerland
A customer who makes threats, a user who attacks verbally: protecting staff is the employer's job. Here is where to start.
7 October 2026
Micro-crisis
Handling aggressive customers: what you learn in a de-escalation course in Ticino
Defusing a tense situation can be learned. Here are the basic principles of de-escalation and what a good course does for counter and front-office staff.
7 October 2026
Career guidance
Career guidance: when it is worth turning to an expert
A change of career, forced retraining, a moment of professional uncertainty: knowing when to seek outside support can shorten months of indecision.
5 March 2026
Accounting
Basic accounting: an underrated transversal skill
Understanding a balance sheet is not just a job for the finance department. More and more roles require at least a solid grounding in general accounting.
20 February 2026
Micro-crisis
Micro-crisis management: protecting people who work with the public
Healthcare, transport, counters and public services: front-line staff face tense situations every day that call for specific skills, not improvisation.
9 February 2026
IT & AI
Generative AI in business: from curiosity to real productivity
ChatGPT, Claude, Gemini and Copilot are now everyday tools. The problem is not access, but knowing how to use them in a structured way.
28 January 2026
Languages
Why invest in corporate language courses in 2026
In an increasingly international job market, staff language skills are a direct competitive advantage, not an optional extra.
12 January 2026